| Step 1 |
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For non urgent medical problems, please contact us when the surgery reopens.
Remember that the practice has a commuter surgery, a late evening surgery, and a triage service to help you get an appointment. If you need to be seen you will be given an appointment.
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| Step 2 |
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For urgent medical problems out of normal surgery hours, contact the Urgent Care Centre. The Urgent Care Centre can deal with injuries such as:
|  | | Cuts |
| | Bruises |
| | Minor burns/scales |
| | Risk of tetanus |
| | Minor head injuries |
| | Muscle and joint injuries (sprains/back pain/tendonitis) |
and illnesses like:
| | | Ear, nose, throat and chest conditions |
| | Skin complains (rashes, allergic reaction, scabies) |
| | Stomach pains |
| | Urinary problems |
| | Eye conditions |
| | Headaches and dizziness |
It can also provide emergency contraception.
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| Step 3 |
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Accident and Emergency
One of the aims of the Urgent Care Centre is to avoid unnecessary trips to A&E. However, after assessment, the Urgent Care Centre staff may advise you to attend A&E at Stepping Hill Hospital.
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| Step 4 |
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Dental Problems
Dental problems should be dealt with by a dentist. He or she is able to prescribe antibiotics for you and they can best advise on the treatment of abscesses, toothache, etc. If you are not registered with a dentist, you should call 01625 669 034 for advice. It is not appropriate to attend A&E with dental problems. |
